Frequently Asked Questions

How does the Buy Essay Service work?

When you order a custom essay, term paper, research paper, dissertation, thesis, speech or a book report, your order is reviewed by the support team and assigned to the most suitable writer from our database. You receive an email notification as soon as the writer is assigned. When your order is completed, we send you another email with the link to your personal order page, where you can download the preview file. After you have reviewed the work, you can either approve it or request a revision. In order to reserve the writer enough time to complete a revision, we always try to deliver essays before the deadline. Just after you have approved the order, you will be able to download the editable and printable version.

How can I order my custom written essay?

Please, go to the order page. Once there, please specify your topic, page count (excluding the bibliography page), delivery date, and the number of sources. Be sure to leave your comments on how exactly you would like your order to look like. You may want to indicate the course title, writing style, and any other important details. Your comments are important to our writers, in order to get an understanding of what kind of work your assignment requires.

You can also place a free essay inquiry, if you have complicated instructions for the order and want to double check, if we are able to complete it. We will send you the payment link only after an appropriate writer is found.

When my essay will be done?

We have several delivery options from 8-hour till 2 week delivery. When you place ab order you can choose one of the options, and in this way determine, when you want your essay to be completed. The time is calculated automatically right after we receive the payment. For example, if you pay for an order at 6 P.M. and choose 24-hour delivery, you will receive the order at 6 P.M. the next day. If you choose 8-hour delivery you will receive the order at 2 A.M. the next day. In any case, we will send you an email notification with a number of hours left till your order is completed.

How will I receive my paper?

As soon as the writer completes your paper, you will receive a notification email with the link to your personal order page. Please note that we do not send files by email. The only way you can download and review your custom essay is by following the link or entering your email and unique order number at customwritingservice.com.

How do I download printable Microsoft Word version?

You will be able to download a printable Microsoft Word file after you have approved the PDF version. The file will be located in section “Files”, and will have a special mark (!! Ms Word version of the paper !!).

I haven’t received my essay by the deadline... What should I do?

Contact us immediately. You can either write a message on your order page, or enter live-chat, or call us. Our operator will carefully examine your order and will assist you with it right away. The reasons may vary from time to time. It can happen that you have entered a wrong email address or your SPAM filter does not allow you to receive emails from us. It is also possible that writer is waiting for your reply and can not continue working without your assistance, or we are checking the work for plagiarism. Contact us in the first place, if you have any problem with getting the order on time.

Who will write my custom essay?

Our professional writing staff consists of writers with various academic degrees, from undergraduate students to Master’s and Ph.D. level writers, arranged in a number of specializations. Such arrangement allows us to individually choose a writer who fits the exact requirements for writing a particular paper. To ensure the quality of our service, we carefully investigate each writer’s skills set, based on the following parameters:

• Academic and professional experience;
• Results of the writer’s online written English test and writer’s application essay;
• The score in a particular field of study that the writer has gained, while working for customwritingservice.com;
• Writer’s current availability and his willingness to complete a particular paper for our customer.

Some customers require that the writer that possesses a particular type of language. Each customer may choose, if possible, out of:

• Native speaking American English writer;
• Native speaking British English writer;
• Non-native speaking writer (to resemble the language of a non-native speaking customer).

If the native speaking writer currently is not available in a particular specialization, the paper can be completed by a non-native speaking writer, whose knowledge of English still corresponds to the highest TOEFL level mark. The paper is then revised and proofread by an in-staff native speaking editor.

Is there a possibility of plagiarism in completed order?

Our papers are 100% original. We have our own plagiarism detection system that easily detects any kind of Internet plagiarism. Unlike popular plagiarism detection systems, which are used by Universities (ex. Turnitin.com), we do not report to any public databases, therefore such checking is safe.

The problem with the majority of plagiarism detection systems appears, when you check your paper at least once. The file is automatically saved in the system’s database and later, when you or your professor checks the same work, it is detected as plagiarized.

Our plagiarism detection system allows detecting plagiarism and keeping originality of your paper even if it has been checked before. We simply do not report to any University networks. Therefore, we want to assure you that the paper will be 100% original.

We have already checked hundreds of papers and among those we had no plagiarism cases so far. Let us prove our words. Send us a paper that you want to check for plagiarism and we will supply you with our detection test report.

Can I be sure that my paper will not appear on the Internet?

Absolutely. You privacy is our top priority. We don’t have a habit of distributing our work on the web. Read more on our Privacy Policy web page.

What is the format of your custom papers?

All our academic papers come in accepted academic format: 1-inch margins on all sides, formatted with 12 point Arial font, double-spaced. If you need special formatting for your paper, please include requirements in the “Comments” box on the order page.

Do you keep a database of pre-written essays?

No. We would like to stress that all of our custom papers are written from scratch according to your instructions and academic specifications.

What if I do not like my paper?

Your paper will be revised. Not only we will revise your paper if something doesn’t please you, but we’ll also do it for free, as long as the revision instructions remain the same as the original instructions.

If you require significant alterations to the original order, we’ll charge a re-writing fee that is calculated depending on the complexity of the task. The re-writing discount will range from 30% to 50%.

You should understand that in order to get the exact paper that you want, you need to be precise in your instructions. Otherwise, our writers will have to guess, and misinterpretations are bound to happen. Please, read more about our Revision request Policy at customwritingservice.com Free Revisions.

You are also under a full protection of the essay money back guarantee…

Why is the price so low/high?

Our service fees are slightly higher than the industry average. So you receive a truly attentive personal approach from us and truly exclusive writing. You’ll see that this will make a difference. Never fall into a trap of ordering from a service, whose fees are lower than $10/page. Can you imagine a professional writer, who would write a good paper for less than $7/page? (This is what writers get paid out of $10). Most probably, your paper will be immediately resold to essay banks to cover the difference, or the paper will be written by some cheap amateur student, and you will fail to receive a good work. We do not resell any papers. The price that our customers pay for the service is just enough for us to not to do that.

How can I apply for a discount?

If you think you need to apply for a discount, please contact us via live chat or write a note with your request to the support team. The coupon code will be given to you based on your history with customwritingservice.com. There are two types of discounts: single use discount and lifetime discount. Among the cases when the customer is eligible for a discount are the following:

• Lifetime 5% discount after your 5th order.
• Lifetime 10% discount after your 10th order.
• Fill in Feedback form and receive a 5% discount code.
• Chat with operator and apply for up to 5% discount code.
• Submit grades for 10 completed orders and receive 1 page for FREE.
• Share suggestions on how to improve service quality, website usability, or bring more sales by using Feedback form.
• Track our Sales Promotions for more discounts.